Credit claims for refunded product / adverse reactions must be submitted within 14 days upon the customer’s receipt of goods. Please complete this form for all credit claims for refunded products / adverse reactions.
Once you have submitted this application, please allow 3-5 business days for your request to be reviewed. We will be in touch with you to discuss the next steps.
Credit claims for product adverse reactions should be accompanied by a photo of the affected area of the adverse reaction where possible.